We do accept PayPal and Credit card payment methods.

• With PayPal, you can send payment quickly and securely online. (Note: For safe business, before you pay us. Fill in the shipping address exactly in your account.)
• Through PayPal, you can pay with Credit Card, Debit Card, or Bank Account Balance.
• Once your order is submitted, you will be redirected to PayPal's site where you could make the payment.

Usually you cant reverse the transaction after the payment is completed. But if there is certain reason, please contact our live chat person to solve the problem.

Payment is traceable. You can trace the status of your payment using your PayPal account.

Payment does not require you to use your credit card online (you can transfer directly from your bank account ). We doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk of unauthorized use.

All deliveries are subject to order information and confirmation of full payment. Our standard delivery method is via UPS, FEDEX, TNT, DHL. Shipping timeframe is within 3-5 working days. Please remember we dont accept to shipping goods to P.O. BOX address.

Specific delivery details will be confirmed at the time you order, and delivery is either made to the payment card billing address or where specified by customer, alternative shipping address - on the latter, our customer service advisors will contact you to verify your identity as the card holder before sending the package, and if it is your first purchase, the package will be sent to your billing address. This is an extra security precaution we take to ensure a smooth and safe shopping environment. Please bear in mind that we reserve the right to refuse to send a package if we suspect the addresses of the transaction to be suspicious/fraudulent. Delivery times cannot be guaranteed. It will be changeable because of holidays and other festivals. We are not liable for delays or losses caused by industrial action or acts of God. We will notify you of any possible delay that might arise when we are aware of it, as soon as possible.

Additional Delivery Options

Usually we will shipping the dresses to the billing address, if that isnt the same with your shipping address, please notify us through live chat. Usually we will try to make the dress as soon as we can and ship it to customers, but if you want to get the dress on a certain date, please inform us through live chat resource.

As a manufacturer, we not stock lots of dresses. All dresses are Custom-Made as per buyer's Request in our factory. Sorry, we cannot accept returns or exchanges on these items.

Therefore, it is the customer's responsibility to check the right size, color, styles before ordering.if Because of our duty causes an error, such as: Wrong size, Poor quality of materials or Damaged and so on, we will Fix it for free or Make a whole new one for you.

Our company only accepts returns in the case of damaged or incorrectly delivered merchandise. We are, therefore, limited to accepting returns under similar circumstances. We carefully inspect every order to ensure it's exactly what you ordered and in absolutely perfect condition. If you find something we missed, you have 5 business days from the time EMS delivers to the designated shipping address to let us know so we can remedy the situation immediately.

Damaged Items -If you claim that there is something wrong with our product you got, then please prepare the necessary proof such as the photos of the dresses and other files, you can contact our live chat person to submit a damaged item resolution apply. Our manager will contact you as soon as possible and solve the problems effectively.

You may need to pay for some charges if you insist to return some products, usually the charges will be $ 10-$20, depending on the issues.

Trendress pride on providing a view of the Internet free from spam and problematic websites. We want to make your time spent on trendress the best Internet experience that we can. For these same reasons, we value your privacy and strive to keep as little information about you and your activities on our site as possible.

• Trendress collects personal information when you register for a trendress user account or otherwise voluntarily provide such information.
• We keep your email address on file.
• We do not share your email address with anyone.
• We do not contact you via your email address unless you have requested that we contact you.
• We keep your password on an encrypted file that we do not have the ability to read.
• We do not cross-reference your email address with our search logs.
• What does this mean? Although your activity on our message boards, in suggesting links, and in editing pages is tracked and tied to your IP address, as well as your email address if you are

We may use personal information to provide the services you've requested, including services that display customized content and advertising. We won't share the personal information to third parties under any circumstance, so please don't worry about your personal information safety.